Cyber Insurance for the Care Sector & Beyond

43% of UK businesses suffer a cyber attack each year, Is yours protected?

Cyber attacks affect businesses of all sizes, but care homes face unique vulnerabilities. With sensitive resident data, medical records, and increasingly digital operations, the care sector has become a prime target for cybercriminals. Don't let your care home become another statistic.

The Growing Cyber Threat to Care Homes

7.78 million cyber attacks hit UK businesses in 2024

and the care sector isn't immune. In fact, healthcare and care facilities are increasingly targeted due to the valuable personal and medical data they hold.

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The Stark Reality

43%

of UK businesses experience cyber attacks annually

£21,000

average cost per cyber incident

85%

of attacks involve phishing, targeting your staff directly

Care homes are particularly vulnerable

due to limited IT budgets and resources

Attackers don't discriminate. Small and medium care providers often have smaller IT budgets, making them more vulnerable than large corporate enterprises. Yet the impact can be devastating, not just financially, but to your reputation and the trust of residents and their families.

Why Cyber Insurance is Essential for Your Care Home

As healthcare becomes increasingly technology-driven and GDPR compliance remains a top priority, cybersecurity is no longer optional, it's essential. Your care home handles:

  • Sensitive resident data – personal details, medical records, family information
  • Financial information – payment details, direct debits, financial records
  • Operational systems – care management software, communication systems
  • CCTV and security systems – increasingly connected to networks
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A single cyber incident could expose you to:

  • Regulatory fines under GDPR (up to 4% of annual turnover)
  • Legal costs from affected residents and families
  • Business interruption while systems are restored
  • Reputational damage that takes years to rebuild
  • Out-of-pocket expenses for notification, monitoring, and recovery
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Our Comprehensive Cyber Insurance Coverage

Data Breach Response

  • Immediate incident response team activation
  • Forensic investigation to determine scope and cause
  • Legal notification support (ICO, residents, families)
  • Credit monitoring services for affected individuals
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People around a table planning care services.

Financial Protection

  • Cyber extortion/ransomware payments – professional negotiation
  • Business interruption losses – while systems are restored
  • Legal and regulatory costs – expert legal representation
  • Public relations support – protect your reputation
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Care Sector-Specific Benefits

  • Tailored coverage designed for care home operations
  • Industry expertise – we understand your unique risks
  • Rapid response – minimising disruption to resident care
  • Compliance support – GDPR and CQC considerations
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Additional Protection

  • Social engineering fraud – protection against sophisticated scams
  • System restoration costs – getting your operations back online
  • Alternative arrangements – temporary solutions during recovery
  • Staff training – ongoing cyber awareness support
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Real Cyber Threats Facing Care Homes Today

Phishing Attacks

(85% of incidents)

Staff receive emails that appear legitimate but steal login credentials or install malware. One click can compromise your entire system.

Ransomware

Criminals encrypt your systems and demand payment. Without proper protection, you could lose access to vital resident records and operational systems.

Social Engineering

Sophisticated scams targeting staff to release information or make fraudulent payments. Care staff's helpful nature can be exploited.

Insider Threats

Whether malicious or accidental, staff actions can lead to data breaches. Proper coverage protects against internal risks too.

Why Choose Quality Care Group for Cyber Protection?

Care Sector Specialists
We understand the unique challenges facing care homes – from GDPR compliance to operational continuity during incidents.
Comprehensive Support
Not just insurance, we provide guidance, training resources, and ongoing support to help prevent incidents.
24/7 Incident Response
When cyber criminals strike, time is critical. Our expert response team is available around the clock.
Tailored Solutions
Every care home is different. We work with you to ensure your coverage matches your specific needs and risks.
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Take Action Before It's Too Late

Don't wait until you become part of the 43% statistic. Cyber criminals are becoming more sophisticated, and care homes are increasingly in their crosshairs.
Get Expert Guidance
Understanding your cyber risks is the first step to protection. Our specialists can assess your current vulnerabilities and recommend appropriate coverage.
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Frequently asked questions

If you can’t find the answer you’re looking for please get in touch, we would be happy to help with your enquiry.

Do small care homes really need cyber insurance?
Absolutely. Small businesses, including care homes are often targeted specifically because they typically have fewer security measures in place. With 43% of UK businesses experiencing cyber attacks annually, size doesn't provide protection – proper insurance does.
What's the difference between general cyber insurance and care sector coverage?
Care sector cyber insurance is tailored for your specific risks, handling sensitive medical data, GDPR compliance, CQC considerations, and the need to maintain continuity of care during incidents. General policies may not cover these sector-specific needs.
How quickly can I get coverage in place?
We can often provide coverage within 24-48 hours of completing your application. Given the current threat level (7.78 million attacks in 2024), we recommend acting quickly.
Does cyber insurance cover ransomware payments?
Yes, our policies include coverage for cyber extortion payments, including ransomware. We also provide expert negotiation services to potentially reduce demands and ensure you're not paying unnecessarily.
What happens if we have a cyber incident?
Our 24/7 incident response team springs into action immediately. We provide forensic experts, legal support, PR assistance, and coordinate all aspects of your response, so you can focus on maintaining resident care.
Will this affect my other insurance premiums?
Cyber insurance is typically a separate policy that doesn't directly impact your other care home insurance. In fact, having robust cyber protection may be viewed favourably by other insurers.
How much does cyber insurance cost for care homes?
Costs vary based on your size, systems, and risk profile. However, with average incident costs of £21,000, even comprehensive cyber insurance represents excellent value. We'll provide a tailored quote based on your specific needs.
Do we need cyber insurance if we already have IT support?
Yes. While IT support helps prevent incidents, cyber insurance protects you when prevention fails. Even the best IT systems can be compromised, insurance ensures you can recover quickly without devastating financial impact.

Ready to Protect Your Care Home?

Don't leave your residents' data and your care home's future to chance. With cyber attacks increasing and criminals specifically targeting healthcare and care facilities, comprehensive cyber insurance isn't just recommended, it's essential.
Contact us today for a free, no-obligation consultation.
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