2009Founded
Founded as an insurance broker for the care sector.
Founded in 2009, QCG started out as an insurance broker for care businesses and we quickly grew through our strong reputation in the sector.
In 2015, we introduced our General Insurance arm, to provide the same award-winning service, beyond the Care Sector, then in 2018 our Business Efficiency arm was launched followed by our Risk Management division. By listening to our customers, we have developed our portfolio of products and services to address our clients' common pain points, then more recently, Quality Care Recruit, for all your senior hire requirements for care businesses.
We continue to innovate and develop the portfolio, driven by a passion for the Care sector and our desire to deliver quality customer service with an ethos of care in every aspect of our operation, just click on the 'Solutions' tab above to see the wide range currently offered.
Please do not hesitate to speak to us in reference to care home insurance, domiciliary care insurance, business solutions and general insurance today.
Darren Pollard
President of the Insurance Institute of Sussex & Managing Director, Quality Care Group
Darren Pollard
President of the Insurance Institute of Sussex & Managing Director, Quality Care Group
Lorrie Maslen
Operations Director
Lorrie Maslen
Operations Director
Dom Taylor
Commercial Director
Dom Taylor
Commercial Director
Jade Concannon
Claims Manager
Jade Concannon
Claims Manager
Sarah Evans
Business Support Manager
Sarah Evans
Business Support Manager
Lauren Early
Head of Existing Business
Lauren Early
Head of Existing Business
Ben Woolger
Business Support Assistant Manager
Ben Woolger
Business Support Assistant Manager
Zak Edwards
Head of Corporate
Zak Edwards
Head of Corporate
Carli Chick
Operations Manager
Carli Chick
Operations Manager
Alex Ward
Data Analyst
Alex Ward
Data Analyst
Patricia Gabrielli
Financial Controller
Patricia Gabrielli
Financial Controller
Josh Pollard
New Business Manager
Josh Pollard
New Business Manager
Dean Wallace
Senior Business Development Executive
Dean Wallace
Senior Business Development Executive
Lucy Robson
Senior Account Executive
Lucy Robson
Senior Account Executive
Liam Ellis
Corporate Account Executive
Liam Ellis
Corporate Account Executive
Donna Attridge
Senior Account Executive
Donna Attridge
Senior Account Executive
Errol Archer
Health & Social Care law expert
Errol Archer
Health & Social Care law expert
Francesca Jeffrey
Partnership Manager
Francesca Jeffrey
Partnership Manager
Rebecca Allen
Business Development Executive
Rebecca Allen
Business Development Executive
Chris Lacey
Finance Manager
Chris Lacey
Finance Manager
Allison Rundle
Finance Assistant
Allison Rundle
Finance Assistant
Alan Ford
Marketing Manager
Alan Ford
Marketing Manager
Doug Walsh
Business Development Executive
Doug Walsh
Business Development Executive
Emily Whiting
Risk & Claims Manager
Emily Whiting
Risk & Claims Manager
Simon van Os
Head of Customer Solutions
Simon van Os
Head of Customer Solutions
Stephen Taylor
Business Development Executive
Stephen Taylor
Business Development Executive
George Skinner
Comercial Account Handler
George Skinner
Comercial Account Handler
Ben Simmonds
Corporate Claims Handler
Ben Simmonds
Corporate Claims Handler
Georgia Mercer
Commercial Account Handler
Georgia Mercer
Commercial Account Handler
Keenan Atkinson-Cox
New Business Executive
Keenan Atkinson-Cox
New Business Executive
Lauryl Rencontre
Business Support Executive
Lauryl Rencontre
Business Support Executive
Jack Collins
Commercial Account Handler
Jack Collins
Commercial Account Handler
Leah Bray
Commercial Account Handler
Leah Bray
Commercial Account Handler
Lucy Sandle
Business Development Executive
Lucy Sandle
Business Development Executive
Ruth Florence
Business Development Executive
Ruth Florence
Business Development Executive
Sophie Salter
Business Solutions Development Executive
Sophie Salter
Business Solutions Development Executive
Kieran Maguire
Business Development Executive
Kieran Maguire
Business Development Executive
Peter Bryant
Energy Analyst
Peter Bryant
Energy Analyst
Demianna George
Executive Assistant
Demianna George
Executive Assistant
Mathew Singleton
Recruitment Manager
Mathew Singleton
Recruitment Manager
We are very proud to have been recognised in a number of industry awards:
Business Services
Innovative Solutions - Home Care
Innovative Solutions - Care Homes
Insurance
Claims Innovation of the Year - Broker
Josh Pollard - Young Broker of the Year
Claims Team Award
Marketing & Customer Engagement Award
Commercial Lines Broker of the Year
Claims Team of the Year
Broker of the Year
Best Marketing Specialists
Commercial Lines Broker of the Year
Errol Archer successfully challenged a special measures CQC rating
Read case study