Care providers face ever increasing challenges. Despite your best efforts you may need support to help you meet strict regulatory requirements. We are here to help.
Our services include:
Mock CQC inspections - based on CQC’s new framework, our comprehensive mock inspections provide you with an actionable report. if required, we can support you with implementing any changes recommended.
Compliance audits - we can review your policies, procedures and systems to ensure you are operating within the formal frameworks that govern care provision.
Mystery shopper reports - harness the value of external feedback. Our exercises provide you with beneficial critique that you can use to instigate improvements or of course promote the feedback where positive.
We also offer a number of business optimisation products including: