At Quality Care Group, we partner with specialists that are known for their personal approach and the quality of advice they provide. We have all the expertise you need under one roof, with an integrated team of CIPD qualified HR advisors and employment lawyers, so there’s no need to go elsewhere when things get tricky.
We can act as your internal HR team or work alongside your existing managers, supporting them with day-to-day HR queries, steering and implementing policies, all whilst up skilling their HR knowledge, building their confidence and reducing the need for you to get involved.
But when more complex issues arise, such as handling a grievance, disciplinary or ongoing poor performance, we’re here when you need it most and can guide you through the process efficiently with an outcome driven solution, helping you achieve results quickly.
Sometimes you might need some extra support, which is why we’re here to advise and guide you and your managers through workplace compliance, steering policy and resolving employment and HR issues that arise, as they arise.
We know you’re often time poor with competing priorities, especially if you’re an organisation without internal HR and rely heavily on your team to look after employment-related tasks. With limited HR experience, it can be difficult to know if you’re getting it right, putting you under additional pressure. Often big problems arise from the result of a few small mistakes.
After a CQC mock inspection, you will get a full report along with ‘Verbal Feedback’ on the day.
Fees depend on many factors, such as the size of the nursing home, the current CQC rating, and the specific things you want us to look at. Existing nursing homes that are ‘in need of improvement’ or ‘inadequate’ require an in-depth review. We can provide a price upon request.
At the end of the day, we want to give feedback to people who trust us. We encourage managers and leaders to participate on the day of our review. Leaders can go about their daily work, but we need to ask some questions every now and then.
We will not interfere with your delivery in any way. All employees can continue their daily work. We can meet them when they are busy. Residents' needs are always considered as most important above all else.
With the potential financial, health and safety, reputational and legal costs associated with dealing with a poor CQC report, the case for investing in a mock inspection is clear.
If you can’t find the answer you’re looking for please get in touch, we would be happy to help with your enquiry.