QCG Turnaround Programme

Helping Your Care Business Get Back On Track

Are you experiencing any of the following?

Has the CQC assessed your care home as needing improvement or worse?
Have safety concerns to your stakeholders or operation been raised?
Do you have any issues connected to management and leadership?
Are you struggling to find and retain the right care staff?
Has an embargo impacted your finances?
Has your insurance premium increased substantially as a result of a particular incident?

Our dedicated Turnaround Programme was created to help care businesses recognise and resolve challenges within their operating model; whether it is to address observations following a CQC inspection, or a Health & Safety Assessment or to support them during a period of transition.  Our team of industry-leading Partners are committed to improvement within the Care Sector and are experienced at implementing and embedding effective change.

CQC Consultancy

CQC Inspections are a mandatory part of running a Care Business and it is vital that you have an solid compliance, response and improvement plan in place to address this. Our Turnaround Programme has been curated to get your business back on track, as quickly and efficiently as possible. The available Programmes have many facets depending on the needs of your business; we can offer a full course of processes and activities to resolve all observations made. during your inspection or a more cost-effective. focussed approach to improve specific areas.

Health & Safety/Risk Assessments

Evaluate potential risks to your business from the outset. Demonstrating that necessary risk assessments have been conducted not only future proofs your new Care operation but also ensures you are getting the most appropriate quotation on a crucial outlay; your insurance. Spend an hour with our Risk Consultant to learn all about Health &Safety and Compliance matters and how to implement and demonstrate them within your care business.

HR/Employment Law

We know you’re often time poor with competing priorities, especially if you’re an organisation without internal HR  and rely heavily on your team to look after employment-related tasks.  With limited HR experience, it can be difficult to know if you’re getting it right, putting you under additional pressure. Often big problems arise from the result of a few small mistakes. Sometimes you might need some extra support, which is why we’re here to advise and guide you and your managers through workplace compliance, steering policy and resolving employment and HR issues that arise, as they arise.

What will you get after a CQC mock inspection?

After a CQC mock inspection, you will get a full report along with ‘Verbal Feedback’ on the day.

How much is the inspection fee?

Fees depend on many factors, such as the size of the nursing home, the current CQC rating, and the specific things you want us to look at. Existing nursing homes that are ‘in need of improvement’ or ‘inadequate’ require an in-depth review. We can provide a price upon request.

Do I have to be there on the day?

At the end of the day, we want to give feedback to people who trust us. We encourage managers and leaders to participate on the day of our review. Leaders can go about their daily work, but we need to ask some questions every now and then.

Does the CQC simulation test affect your service?

‍We will not interfere with your delivery in any way. All employees can continue their daily work. We can meet them when they are busy. Residents' needs are always considered as most important above all else.

Our services don't end there. Our partners can further support you after a mock inspection to develop and implement an improvement plan, if required. They can also provide broader consultancy ranging from quarterly audits to work on a specific outcome.

With the potential financial, health and safety, reputational and legal costs associated with dealing with a poor CQC report, the case for investing in a mock inspection is clear.

The two days the Mock Inspector spent at the care home was very helpful. He completed all the usual checks that CQC would and in detail, we re-visited our previous Inspection report. An action plan was completed with his input and guidance, and he left me with some very helpful materials to improve our care service, acting in a professional way and respecting everyone's views. The feedback was positive. After the two day inspection, the report we received really helped boost both mine and my team's spirits. Our CQC inspection was due at any time so this made us ready for their visit.
Andrew Greenway
We had a mock CQC inspection completed through Quality Care Group and received the report and action plan a week later. They look good, are easy to read and understand, I would certainly use them again.
I believe the time spent with Jonathan has been extremely beneficial. I know this exercise has reaffirmed our Registered Managers’ belief in her abilities and boosted her confidence. He was a ‘fresh pair of eyes’ from outside our organisation with lots of relevant experience which he shared with us. I believe he has given us the insight, knowledge, and inspiration to implement the necessary changes.
Nina Clegg, Business Manager

Want to discuss our services further? Get in touch

A member of our Risk Control team will be in touch with you to discuss your needs and talk you through your options.

Frequently asked questions

If you can’t find the answer you’re looking for please get in touch, we would be happy to help with your enquiry.

Does my care business need Employers’ Liability Insurance?
Yes. Under the Employers’ Liability (Compulsory Insurance) Act, all organisations that have staff are required by law to have Employers Liability Insurance.
Does my care business need Employers’ Liability Insurance?
Yes. Under the Employers’ Liability (Compulsory Insurance) Act, all organisations that have staff are required by law to have Employers Liability Insurance.
Does my care business need Employers’ Liability Insurance?
Yes. Under the Employers’ Liability (Compulsory Insurance) Act, all organisations that have staff are required by law to have Employers Liability Insurance.
Does my care business need Employers’ Liability Insurance?
Yes. Under the Employers’ Liability (Compulsory Insurance) Act, all organisations that have staff are required by law to have Employers Liability Insurance.
Does my care business need Employers’ Liability Insurance?
Yes. Under the Employers’ Liability (Compulsory Insurance) Act, all organisations that have staff are required by law to have Employers Liability Insurance.

Discover our smart solutions for care providers in our online brochures

For Care Homes
Read the brochure
For Domiciliary Care
Read the brochure