Meet Jade

Jade Concannon

Claims Manager
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Jade has worked in the insurance industry since 2004 and has vast experience across many personal lines and commercial insurances, holding the Diploma CII qualification. Using her knowledge of the care sector, Jade has worked in several different roles within the group including managing teams looking after our existing care clients as well as our general insurance arm. More recently she managed our risk management offering by identifying the trends where the care sector is most vulnerable. Jade who is now putting the processes in place to ensure that QCG claim service is the best it can be. She will then recruit a team of like-minded individuals to implement this with the central ethos of putting our customers claims needs as a top priority. Outside of the day job, when she isn’t looking after her dachshund, Declan, Jade is a fitness and Yoga instructor, teaching and attending numerous classes each week.

Meet the team

Darren Pollard

President of the Insurance Institute of Sussex & Managing Director, Quality Care Group

Lorrie Maslen

Operations Director

Dom Taylor

Commercial Director

Jade Concannon

Claims Manager

Sarah Evans

Business Support Manager

Lauren Early

Quality Control and Domiciliary Care Manager

Ben Woolger

Business Support Assistant Manager

Zak Edwards

Head of Corporate

Carli Chick

Operations Manager

Alex Ward

Data Analyst

Patricia Gabrielli

Financial Controller

Josh Pollard

New Business Manager

Dean Wallace

Senior Business Development Executive

Lucy Robson

General Insurance Manager

Liam Ellis

Corporate Account Executive

Donna Attridge

Existing Business Manager

Errol Archer

Health & Social Care law expert

Francesca Jeffrey

Partnership Manager

Rebecca Allen

Business Development Executive

Chris Lacey

Finance Manager

Allison Rundle

Finance Assistant

Alan Ford

Marketing Manager

Doug Walsh

Business Development Executive

Emily Whiting

Risk & Claims Manager

Mike Tait

Head of Care Recruitment

Simon van Os

Head of Customer Solutions

Stephen Taylor

Business Development Executive

George Skinner

Comercial Account Handler

Ben Simmonds

Corporate Claims Handler

Georgia Mercer

Commercial Account Handler

Keenan Atkinson-Cox

New Business Executive

Jasmine Thomas

Claims Handler

Lauryl Rencontre

Business Support Executive

Jack Collins

Commercial Account Handler