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Care home insurance is a specialist form of commercial insurance designed specifically for environments where people live full time and receive care. Unlike offices or retail premises, a care home is continuously occupied and supports residents with varying levels of needs throughout the day and night.
This constant occupancy fundamentally changes how insurers view exposure. Residents are not visitors who come and go, staff are always on site and care activities take place in every part of the building. Shared living areas, bedrooms, bathrooms, kitchens and outdoor spaces are all in daily use.
Because of this insurance must reflect the realities of residential or nursing care rather than a standard business environment. Policies written for care homes are designed to respond to the responsibilities that come with caring for vulnerable people within a regulated setting.
Care homes operate very differently to a standard commercial premises like an office or a shop. Using a policy that is not specifically designed for a Care operation can result in exclusions, unsuitable conditions or cover that does not align with a regulated care environment. In some cases a policy may appear sufficient until a claim occurs and only at this stage do the gaps in cover become apparent.
Care home insurance typically combines material damage insurance (buildings, contents, residents effects), Business Interruption and liability insurance (Employers Liability, Public Liability and Medical or Treatment Liability) into a single tailored policy. Each section is written with the care sector in mind and designed to work together.
Insurers will consider factors such as bed numbers, service user type, CQC rating and building construction. Accurate information helps ensure the policy matches how the
home actually operates and provides appropriate protection.
Care homes are highly regulated and operate under close scrutiny. Insurance that is not specifically designed for this environment can create uncertainty and unnecessary risk for owners.

Specialist care home insurance provides clarity, confidence and peace of mind that a care operator is covered in full.
If you would like to check whether your current care home insurance is correctly structured for your setting you can speak to a specialist who understands the care sector.
You can also get a care home insurance quote by completing our short form, which helps gather the right information to provide accurate terms.