News & Insights

CQC delays exposed

Lucy Robson

1/12/2025

Quality Care Group

A recent BBC investigation has shown that thousands of care homes across England are operating with ratings that indicate clear room for improvement, yet many are still waiting a long time for follow up inspections. This has raised concerns about resident safety, sector confidence and the effectiveness of regulation.

What the latest data shows

BBC analysis of CQC records, dated 16 October 2025, reveals the following:

  • 123 care homes are rated inadequate
  • 2,112 care homes are rated requires improvement
  • 10,003 care homes are rated good
  • 551 care homes are rated outstanding

These figures highlight that more than 2,200 homes currently sit below the required standard for safe high quality care. The BBC also reported that many homes in the inadequate or requires improvement categories have not been re inspected within expected timeframes, which has left families and providers uncertain about progress.

Why this matters for care home leaders
Resident safety

Long gaps between inspections mean issues raised in earlier reports may continue without proper review. Residents rely on consistent standards that protect their wellbeing every day.

Provider reputation

Care homes working to improve practice cannot demonstrate progress until the regulator returns which slows recovery and creates communication challenges with families, commissioners and partners.

Financial and operational risk

Delayed inspection undermines confidence in the care system which can influence demand, investment and long term planning. High performing providers may also face wider reputational pressure if public trust in regulation falls.

What needs to change

Effective regulation relies on timely follow up. Clear inspection timelines, open reporting of backlogs and better engagement with families and providers would strengthen trust. Strong leadership within care homes remains vital, with safe staffing, good governance, careful recording and practical risk management at the centre of improvement.

Why this matters to Quality Care Group clients

These findings show why proactive risk management continues to be essential. Even when inspection schedules are stretched, care homes with strong documentation, good training, reliable insurance protection and resilient operational processes are better prepared for scrutiny at any stage. Our work across energy, claims, risk, recruitment and business support helps providers maintain safe environments that meet the expectations of residents, families and regulators.

Conclusion

The BBC investigation highlights gaps that must be addressed to ensure residents are protected and providers are supported. Timely follow up is not optional because it gives families confidence and helps responsible providers demonstrate improvement. A strong framework supported by day to day good practice will always offer the most reliable route to safe consistent care.

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