News & Insights

Recruit to Retain

Josh McDonald

24/9/2025

Recruitment

In the care sector, recruiting the right people is only the start. The real success comes from helping those people grow, thrive, and stay. As Head of Recruitment at Quality Care Group, I’ve seen first-hand how costly and disruptive high turnover can be for care businesses. That’s why I’ve developed our ‘Recruit to Retain’ service, so you’re not just hiring staff, but building a loyal, long-term team.

A More Personal, Practical Solution

What sets ‘Recruit to Retain’ apart is that it’s not just a service, it’s my day-to-day mission. I work directly with care business owners, managers, and HR teams to understand the unique challenges they face. Whether it’s a one-off hire or long-term workforce planning, I bring a values-led approach that goes beyond CVs and job specs.

Every recruitment solution I provide is shaped around your culture, values, and retention goals. I bring over a decade of experience in health and social care recruitment and I’m proud to offer a consistent, hands-on service, you’ll always know who you’re working with.

My Approach: Three Flexible Models

I’ve built three adaptable solutions to suit your business needs:

  • Recruit - A traditional recruitment model for when you need to fill a specific role quickly and effectively.
  • Recruit to Retain - A hybrid model that combines recruitment with structured onboarding and coaching, ensuring new hires integrate successfully and stay with your organisation for the long haul.
  • Retained - Perfect for growth-phase businesses or those with multiple roles to fill over time. I work as an extension of your team, providing proactive recruitment and long-term retention planning.

Each model includes the option of values and behavioural assessments to ensure cultural fit, as well as detailed candidate profiling to support confident hiring decisions.

Real-World Benefits for Care Providers

By working with me and the team at Quality Care Group, you’re getting more than recruitment, you’re investing in sustainable staffing. Here's what you can expect:

  • Tailored Strategies: Every care business is different. I take the time to understand yours before presenting any candidates.
  • Onboarding & Coaching: Once a candidate is placed, I continue working with them and you to ensure a smooth transition and solid start.
  • Permanent & Interim Roles: Whether you need long-term employees or project-based support, I can help.
  • Onboarding Gift Boxes: A small but powerful way to show new hires they’re valued from day one.
  • Employer Branding Support: Want to stand out in a competitive market? I can help shape your messaging and amplify your care culture to attract the best people.
  • Podcast & Newsletter Features: Get your brand in front of candidates in meaningful ways.
Why ‘Recruit to Retain’?

Care businesses can’t afford high staff turnover, not when continuity of care is so vital to residents and service users. My ‘Recruit to Retain’ model is about filling roles with the right people and giving them the tools and support to stay, develop, and succeed.

At Quality Care Group, recruitment isn’t just about ticking a box. It’s about relationships, reputation, and results. If you're looking to strengthen your team for the long term, I’d love to talk.

Do you have a question around recruit to retain of recruitment in general, please enter it here by completing a short form and I will get back to you.

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