News & Insights

Using care home data effectively

Alan Ford

9/3/2026

Business Efficiency

Care homes have always collected large amounts of information. What is changing is how that information is being used.

There is growing recognition that structured data around cognition, behaviour, delirium and quality of life can significantly improve how multidisciplinary teams support residents.

When shared effectively, this information helps clinicians make faster and more informed decisions.

The operational benefit inside the home

Good data is not about spreadsheets. It is about clarity.

When teams can clearly see changes in a resident’s condition, they can intervene earlier. That often means:

  • Fewer avoidable deteriorations
  • Reduced emergency admissions
  • Better continuity when residents move between services
  • More confident communication with families

Homes that use consistent measures also find handovers become smoother because staff are speaking a common language.

Why external partners value consistent information

GPs, community nurses and hospital teams increasingly rely on care home insight to understand baseline functioning. Without that context, it is difficult to judge whether someone is deteriorating or simply presenting as they normally would.

Minimum data set initiatives are designed to create that shared understanding across organisations that historically worked in isolation.

The risk management perspective

Clear, structured information also provides strong evidence when something goes wrong.

Being able to demonstrate:

  • What was known
  • What changed
  • What action was taken
  • When decisions were reviewed

This is invaluable during investigations or complaints.

Where this is heading

The sector is moving toward fewer forms but better data. Providers who focus on capturing meaningful information rather than excessive paperwork are likely to see both clinical and operational benefits.

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