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Quality Care Group (QCG) has appointed Irwell Insurance as its preferred legal expenses insurance partner.
The appointment strengthens QCG’s proposition for care providers operating in an increasingly complex employment and regulatory environment, where tribunal exposure, workforce disputes and investigation risk are rising.
This partnership reflects QCG’s continued focus on aligning with specialist insurers that understand the operational realities of modern care delivery.
Legal expenses insurance is designed to cover the cost of defending or pursuing certain legal claims, including employment disputes, regulatory investigations and tribunal proceedings.
For care providers, this type of cover has become increasingly important due to:
Access to specialist legal expenses cover supports both service continuity and financial stability when disputes arise.
In the current operating climate, legal defence costs can escalate quickly. Robust legal expenses protection is therefore not a secondary consideration, but a core risk management component.
Quality Care Group undertook a strategic review of its legal expenses provision to ensure alignment with the specific risks facing care businesses.
The selection of Irwell Insurance reflects:
Darren Pollard, Group Managing Director at Quality Care Group, said:
“Selecting the right legal expenses partner is critical for our clients. Irwell demonstrated a deep understanding of the care sector alongside strong underwriting discipline and a clear commitment to long term partnership. This appointment gives our clients added confidence that their legal risks are supported by a specialist insurer with proven financial strength.”
Irwell is a leading legal expenses and liability insurer with a strong underwriting track record.
AM Best has upgraded Irwell’s Long Term Issuer Credit Rating to bbb+ from bbb, reflecting balance sheet strength and earnings retention. For brokers and policyholders, financial strength ratings provide additional reassurance that claims will be supported by a stable and well capitalised insurer.
In a market where insurer security remains a key consideration, financial resilience is a critical component of client confidence.
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Giles Reading, Chief Executive Officer at Irwell Insurance, said:
“We are pleased to be working with Quality Care Group as its preferred legal expenses partner. QCG has a strong reputation within the care sector and a clear focus on supporting clients through complex risk challenges. We look forward to working closely together to deliver meaningful protection for care providers.”
Care businesses are experiencing sustained pressure from:
By appointing Irwell as its preferred legal expenses partner, QCG enhances its ability to provide specialist protection aligned to these risks.
This partnership forms part of QCG’s wider strategy to ensure care providers have access to insurance solutions that reflect the realities of modern care delivery, rather than generic commercial cover.
Legal risk in the care sector is evolving. Specialist underwriting, financial strength and sector insight are increasingly important in maintaining operational resilience.
The appointment of Irwell as preferred legal expenses insurance partner reinforces Quality Care Group’s commitment to providing care providers with specialist, financially secure and sector aligned protection.
As employment and regulatory pressures continue to shape the care landscape, access to robust legal expenses cover will remain a key element of sustainable risk management.
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