A reinstatement cost assessment provides an accurate calculation of what it would cost to completely rebuild your care home following a total loss.
Many care providers assume their buildings insurance reflects the true cost of rebuilding their property. However, construction costs, specialist care facilities, regulatory requirements and market changes can mean a building is insured for significantly more or less than it should be.
At Quality Care Group, we help care providers obtain professional reinstatement cost assessments so they can arrange the appropriate level of buildings insurance and reduce the risk of underinsurance.
What Is a Reinstatement Cost Assessment?
QCG's energy service covers procurement, bill auditing, multi-site management, and renewable energy, backed by an in-house Energy Analyst and ongoing market tracking rather than a one-off contract search.
Whole of market procurement across electricity, gas, water, green energy, and solar, matched to your consumption and renewal timing rather than a generic headline rate.
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A full review of your current bills and contracts to check you're on the right tariff, paying the correct VAT rate and Climate Change Levy, and not affected by billing errors. Where we find overpayments, we support recovery.
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For care groups running more than one home, we align contract end dates, consolidate procurement, and give you one point of visibility across all your sites and budgets.
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Green electricity contracts, renewable options, solar solutions, and carbon reporting support, so you can meet evolving sustainability requirements without losing control of costs.
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How QCG Helped a Care Home Recover a £76,000 Billing Error
Bernard Kennedy, Director of William Wilberforce Care Home, spent 16 months trying to find out why his electricity bills had nearly doubled overnight, with his supplier insisting nothing was wrong. He turned to QCG in late 2020.
Our energy analyst traced the cause to a data error between the supplier, meter operator, and distribution network. After reviewing hundreds of invoices, the analyst pinpointed the exact moment it began, 18th February 2018, when the supplier had mistakenly started billing the care home for a completely different business's usage.
Bernard received a full refund of £76,000, plus additional compensation.
Why Care Providers Choose QCG
Supporting care providers is what we do every day. We understand the challenges facing the sector and the qualities required to lead successful services.
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QCG understands the pressures specific to the sector, from rising utility costs to the demands of managing a multi-site portfolio.
expert-led.
Our Energy Analyst sits on Ofgem's TPI Working Panel, one of only 5% of trusted TPIs, bringing first-hand insight to reviews.
If your renewal is within 12 months, we actively track wholesale energy markets on your behalf and tell you when the timing is right to move, and when it isn't.
“Quality Care Group gave us the confidence to challenge bills that did not feel right. Their energy analyst Peter Bryant handled every part of our case with calm expertise. We faced disputed charges of more than £130,000 and I was deeply worried about the future of the home. Peter managed the providers, gathered the evidence, pushed back on incorrect information and secured credits that protected our financial stability. The final charge came to only nine hundred pounds which gave us real relief at a time when high bills were putting real pressure on care homes across the sector. We now feel secure and supported and I would encourage any provider to ask Quality Care Group to check their energy bills because the savings can be life changing.”
“We found the energy advice provided to us by the Business Solutions Team at Quality Care Group to be informative, helpful and supportive. They are always eager to provide up to date advice in layman's terms, allowing us to make informed decisions, leading to us making significant savings on our energy bills.”
“5 Stars! I found this company exceptionally prompt & professional to deal with. They made everything easy & saved us a potential £7k per annum! See what they can do for you.”
Our Process
How Does the Free Energy Review Work?
We check your tariff, VAT rate, Climate Change Levy charges, and billing accuracy, to understand your current position and to flag any errors or overpayments in the process.
For care groups running more than one home, we align contract end dates, consolidate procurement, and give you one point of visibility across all your sites and budgets.
Green electricity contracts, renewable options, solar solutions, and carbon reporting support, so you can meet evolving sustainability requirements without losing control of costs.
Why Act Now
What Happens If You Don't Review Your Care Home's Energy Contract?
Contracts that aren't actively managed often roll onto deemed or out-of-contract rates at renewal, which can cost significantly more than a negotiated tariff. The longer a contract runs unreviewed, the harder it becomes to identify billing errors or reclaim overpayments retrospectively. A free review takes a few minutes to arrange and carries no obligation, so there's little reason to wait until renewal to find out where you stand.
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FAQs
Contracts left unreviewed often roll onto deemed or out-of-contract rates, which typically cost more than a negotiated tariff. Reviewing ahead of renewal gives you time to secure better terms and catch any billing errors before they become harder to reclaim.
Yes. QCG supports care providers with green electricity contracts, renewable energy options, solar solutions, and carbon reporting, helping providers meet sustainability goals alongside cost control.
Yes. QCG provides a free, no-obligation energy review, including a bill health check and market assessment, before recommending any next steps.
Yes. QCG aligns contract end dates, consolidates procurement, and manages suppliers and billing across a whole portfolio from a single point of contact, reducing the administrative burden for multi-site care groups.
Some care homes may be eligible for a reduced rate of VAT on energy, depending on usage and qualifying criteria. A bill health check will confirm whether your care home is being charged correctly.
A free energy bill health check reviews whether you're on the most suitable contract, whether you're paying the correct VAT rate and Climate Change Levy, and whether there are any billing inaccuracies. If errors are found, QCG supports recovery of any overpayment.
