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Free regulatory helpline for Quality Care Group Clients

Emily Whiting

19/2/2024

Risk Control

In our ongoing commitment to providing exceptional service, we are thrilled to announce the launch of our brand-new helpline. Designed to offer invaluable support and regulatory guidance to our clients.

A Lifeline for Regulatory Queries:

Navigating the complex landscape of regulatory compliance can be daunting. Whether it's understanding Care Quality Commission (CQC) requirements, especially around the new framework, Compliance Inspection Wales (CIW) standards, or Care Inspectorate (CI) regulations, our helpline serves as your dedicated resource for expert advice and assistance.

Free and Accessible for QCG clients:

One of the most significant benefits of our helpline is its accessibility. We understand the importance of having access to reliable guidance without financial barriers. That's why our helpline is entirely free for QCG clients. Whether you're a seasoned care provider or just starting your journey, our experts are here to support you every step of the way.

Comprehensive Support:

Our team of regulatory experts is well-versed in the intricacies of CQC, CIW, and CI regulations. From understanding inspection processes to interpreting regulatory updates, no query is too big or too small for our dedicated professionals. Whether you need clarification on documentation requirements, advice on best practices, or assistance with compliance strategies, our helpline is your go-to resource.

Empowering Providers:

We believe that knowledge is power. By offering access to regulatory guidance through our helpline, we empower care providers to proactively manage compliance and uphold the highest standards of care. Whether you're seeking guidance on improving care outcomes or navigating regulatory challenges, our helpline equips you with the tools and knowledge you need to succeed.

At Quality Care Group, we are committed to supporting our customers every step of the way. Our new helpline represents our dedication to providing unparalleled support and guidance in navigating regulatory requirements. Whether you have questions about CQC, CIW, CI regulations, or any other aspect of care provision, our experts are here to assist you.

Please do not hesitate to contact our Risk Control Team, should you have any questions around regulatory compliance or other risk areas within your business.

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