News & Insights

Recognised Experts in Reducing Care Sector Risk

Jade Concannon

10/6/2025

Risk Control

At Quality Care Group, we’ve long been committed to helping care providers manage and reduce risk through smarter, more specialist insurance strategies. Our in-house claims team’s recent win at the Insurance Times Claims Excellence Awards 2025 in the category of ‘Claims Mitigation Strategy of the Year’, is a powerful validation of that commitment.

It’s not just about the award. It’s about what it represents: measurable outcomes, real protection for care businesses, and a proactive approach to risk that genuinely works

What the Industry Said

“The winner was able to strongly measure the benefits of their risk prevention programme and there are tangible benefits to customers.”

– Insurance Times Claims Excellence Awards 2025 Judges

That recognition speaks to the core of our offer: building strategic partnerships that help care providers reduce claims, lower costs, and build long-term resilience.

Why Risk Mitigation Is Business-Critical in Care

In care, a single incident can result in more than just a claim, it can lead to regulatory intervention, reputational damage, and even the loss of placements.

Too often, standard insurance policies are reactive. But our approach goes beyond cover. We help you:

  • Prevent incidents before they happen
  • Reduce the cost and impact of claims
  • Stay compliant in a highly regulated environment
  • Protect your CQC rating and business continuity
Why Care Providers Partner With QCG

Here’s what sets our claims mitigation strategy apart:

Sector-Specific Insight

We work with our clients, so we understand the operational realities, regulatory pressures, and staffing challenges you face daily.

Risk Reviews That Make a Difference

We proactively identify the most likely causes of claims and help you fix them, before they escalate through our free, pro-active risk assessments.

Proven Impact

Our clients see fewer claims, improved compliance, and often lower premiums over time.

Support When You Need It

If an incident does happen, our award-winning team steps in with practical claims support, so you’re never facing it alone.

Insurance Is Just the Starting Point

When you partner with QCG, you gain more than a broker, you gain a strategic advisor. From H&S compliance to ESG and cyber risks, we help care providers strengthen their entire risk profile.

And because we’re integrated with recruitment, HR, and energy services, we can also help reduce risk in other cost-heavy parts of your operation.

Let’s Talk About Your Risk Strategy

If you’re a care provider looking for a smarter, sector-specific care insurance solution that actively reduces risk, now is the time to talk to us. You can call us on 01273 424904.

Free Full Pro-Active Risk Audit

Also, you can take advantage of a free risk audit I can personally conduct for you, register for this here.

Risk & Claims Manager - Jade Concannon

Quality Care Group

Insurance that works as hard as you do.

Winner: Claims Mitigation Strategy of the Year – Claims Excellence Awards 2025

Back to all news